Terms of Service
Terms & Conditions – Australian Peptide Clinic
Effective Date: 1 April 2026
Contact: sales@australianpeptideclinic.com
1. Agreement to These Terms
By accessing this website or purchasing from Australian Peptide Clinic, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use this website or place an order.
2. Research Use Only
All products sold by Australian Peptide Clinic are supplied strictly for laboratory and research purposes only. By purchasing, you confirm that:
- You understand the products are not intended for human or animal use.
- They are not to be used for medical, therapeutic, diagnostic, or cosmetic purposes.
- They will only be handled and used by suitably qualified individuals in lawful research settings.
3. Age Requirement
You must be at least 18 years old to purchase from this website. Any order submitted by a minor may be cancelled.
4. Product Information
Product descriptions, specifications, and other content are provided in good faith, however we do not guarantee that all information is complete, current, or error-free. Products are supplied on an “as is” basis unless otherwise required by law.
5. Buyer Responsibilities
By placing an order, you accept responsibility for:
- Understanding the proper handling and risks associated with research compounds.
- Ensuring your purchase and importation complies with all laws in your region.
- Making sure products are handled by appropriately trained persons.
6. Prohibited Use
Products sold on this website must not be used for:
- Human or animal consumption, injection, or application
- Bodybuilding, beauty, lifestyle, or supplement use
- Medical treatment, diagnosis, or therapy
- Any unlawful, unsafe, or non-compliant purpose
7. Intellectual Property
All website content, branding, graphics, text, and product materials are owned by Australian Peptide Clinic unless otherwise stated. They must not be copied, reproduced, or distributed without prior written permission.
8. Customs and Regulatory Compliance
It is the customer’s responsibility to confirm that ordered products are lawful to import, possess, and use in their location. We are not responsible for delays, confiscations, refusals, or seizure by customs or authorities.
9. Force Majeure
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including but not limited to natural disasters, public health events, transport disruption, government action, or supply chain interruptions.
10. Limitation of Liability
To the fullest extent permitted by law, Australian Peptide Clinic will not be liable for any indirect, incidental, special, or consequential damages arising from the purchase, handling, misuse, or inability to use any product sold through this website.
11. Indemnity
You agree to indemnify and hold harmless Australian Peptide Clinic, its owners, staff, and affiliates from any claim, loss, liability, or expense resulting from your misuse of products or breach of these Terms.
12. Business Transfers
If our business is sold, merged, or otherwise transferred, customer information may form part of that transaction, subject to applicable privacy laws.
13. Governing Law
These Terms are governed by the laws of Australia. Any disputes arising in connection with these Terms will be handled in the appropriate Australian courts.
14. Updates to These Terms
We may revise these Terms from time to time. Continued use of this website after changes are published means you accept the updated Terms.
15. General Disclaimer
All products sold by Australian Peptide Clinic are supplied strictly for research purposes only and are not approved for human use, veterinary use, treatment, prevention, or diagnosis of any condition. By ordering, you accept full responsibility for lawful and proper use.
Shipping & Returns Policy – Australian Peptide Clinic
Effective Date: 1 April 2026
Contact: sales@australianpeptideclinic.com
Shipping Information
Order Processing
- Orders are usually packed and processed within 1–2 business days.
- During sale periods, restocks, or high-volume periods, processing times may increase.
- Tracking details will be sent once your order has been dispatched.
Delivery
- Orders are shipped using the delivery service listed at checkout.
- Estimated delivery times are a guide only and may vary depending on destination and carrier delays.
- Once an order has been handed to the shipping provider, delivery timing is outside our direct control.
Packaging
Orders are sent in secure and discreet packaging where possible.
Shipping Costs
- Shipping costs are calculated at checkout unless otherwise stated.
- Any free shipping threshold or promotional shipping offer will be shown on the website at the time of purchase.
Returns & Refunds
Damaged or Incorrect Orders
- We do not accept returns for change of mind unless required by law.
- If your order arrives damaged or incorrect, contact us within 48 hours of delivery.
- Please include your order number, a description of the issue, and clear photos where relevant.
- Where appropriate, we may offer a replacement, store credit, or refund.
Cancellations
- Orders cannot be cancelled after dispatch.
- If your order has not yet shipped, contact us immediately and we will confirm whether cancellation is still possible.
Privacy Policy – Australian Peptide Clinic
Effective Date: 1 April 2026
Contact: sales@australianpeptideclinic.com
1. Information We Collect
We may collect personal information when you:
- Place an order or register an account
- Contact us through our website or email
- Use or browse our website
This information may include your name, address, phone number, email address, and payment-related information processed through secure third-party providers.
2. How We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Provide shipping updates and customer support
- Improve website functionality, safety, and performance
- Comply with legal, accounting, and tax obligations
3. Data Protection
We take reasonable steps to protect your information using secure systems, encrypted connections, and trusted payment platforms.
4. Data Retention
We keep records for as long as necessary to operate our business and comply with Australian legal and tax obligations.
5. Sharing of Information
We may share limited information with trusted third parties such as:
- Payment processors
- Shipping and logistics providers
- Website analytics or technical service providers
We do not sell your personal information.
6. Your Rights
Subject to applicable law, you may request access to your information, ask for corrections, or request deletion where legally permitted.
7. Policy Changes
We may update this Privacy Policy from time to time. Any updated version will be posted on this page and take effect once published.
Contact Information
Australian Peptide Clinic
sales@australianpeptideclinic.com
Disclaimer: All products listed on this website are intended strictly for research purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or condition.